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Jobs board
| Secretary to the Executive Assistant |
|
Location: City of London
Salary: £30000 - £31000 per annum
Contract: Permanent
Fantastic opportunity for an experience Secretary to support the Senior PA to work for a Wealth Management organisation in the city.
£30k Per Annum.
This is a fantastic opportunity for an experience Se... more >
Fantastic opportunity for an experience Secretary to support the Senior PA to work for a Wealth Management organisation in the city.
£30k Per Annum.
This is a fantastic opportunity for an experience Secretary who has Wealth Management/Financial Services experience.
The organisation are looking for a professional, effective and self-motivated Secretary who can
support an Executive Assistant within Executive team (3) to include Head of Private Wealth, CEO and Director.
You must have Good interpersonal and communication skills with experience of working at senior management level, together with experience in handling highly confidential and sensitive information.
Duties:
MAIN TASKS:
•Extensive diary management
•Booking venues
•Organising meetings
•Organising travel arrangements with complex itineraries
•Producing presentations
•General administration to include expense claims
•Fielding telephone calls
•Ad-hoc research duties
•Filing / Faxing / Photocopying
•Audio Typing
You must be able to do shorthand or speed writing
You must have a least 3 years experience withing a similar organisation as a Secretary supporting senior management < less
Job Ref: m6679
Added: 2010-09-02
| Customer Services Assistant Mon-Fri 7am-330pm |
|
Location: North West London
Salary: £17000 - £18000 per annum
Contract: Permanent
Fantastic Opportunity for a Customer Services Assistant based in NW London
Monday-Friday 7am-3.30pm Immediate Start working for a well established organisation.
You will be responsible for responding to... more >
Fantastic Opportunity for a Customer Services Assistant based in NW London
Monday-Friday 7am-3.30pm Immediate Start working for a well established organisation.
You will be responsible for responding to customer requests or dealing with issues either at the front desk, by e-mail or by telephone or escalate customer issues as appropriate so as to meet or exceed customers’ expectations.
Duties include:
•Act as the first port of call for customer complaints (by e-mail, telephone or in person) to fully understand the nature of the complaint and either try to resolve immediately or pass onto appropriate person to ensure that customer issues are responded to as quickly as possible
•Produce daily / weekly / monthly and ad hoc reports in line with business requirements.
•Provide administration / assistance support to site management.
•3rd party contractor management support
•Document library management of processes and procedures
•Welcome customers and other visitors at the front desk reception, request registration and where appropriate notify relevant person(s) of their arrival in accordance with site access and security procedures
•Ensure that customers on site are entered as arriving and leaving on Remedy to ensure that customer records are up to date and health and safety procedures are followed. Allocate keys and access passes to customers and ensure that they are fully accounted for at all times
•Maintain and update access lists within Remedy to ensure that all customer records are up to date as advised by customers
•Receive first line support requests from customers for work to be carried out by engineers, acknowledge the request and log into Remedy so that customers requirements can be made at the earliest opportunity
•Receive requests for quoted work, check in accordance with quoted work procedures and advise customer of completion of work to ensure that customers are fully satisfied
•In cooperation with the Customer Service General Assistant acts as the first point of contact for on site deliveries and ensure that correct procedures are followed.
•Receive telephone calls for the site and either provide a response personally or refer onto the relevant person as appropriate
•Proactively contact customers to manage customers expectations in the event that we cannot meet expected deadlines to continually improve customer service for the company
Personal Specification:
•Ability to liaise effectively with internal and external customers
•Excellent organisational skills
•Excellent time management skills and the ability to prioritise
•Proven written and verbal communication skills
•Ability to apply company procedures
•Ability to train others in use of procedures
•Excellent telephone manner and listening skills.
•Ability to meet and exceed targets and customers expectations.
•Ability to know when to support colleagues.
•Ability to produce work to a consistently high standard, attention to detail, data manipulation.
•Capability to work independently and as part of a team.
•Computer-literacy/IT skills – email, data entry
•Previous experience in a customer-facing/user support role handling customer queries/issues.
Desirable but not essential
•Familiarity with ISO27001 and 9001.
•Previous experience in a Data Centre environment
You will be friendly and approachable attitude to work and be able to work well under pressure
If you are looking to work the early hours then this role is for you.
Don't miss out and apply today < less
Job Ref: MAGS01
Added: 2010-09-01
| Fluent Chinese speaking PA relocate Hong Kong |
|
Location: London
Salary: £40000 - £45000 per annum + PAY RELOCATION
Contract: Permanent
Fantastic opportunity for an Executive PA to relocate to Hong Kong £45K Plus paid relocation.
Must be fluent in Chinese (Cantonese dialect)
Working for a worldwide Executive Search and selection organi... more >
Fantastic opportunity for an Executive PA to relocate to Hong Kong £45K Plus paid relocation.
Must be fluent in Chinese (Cantonese dialect)
Working for a worldwide Executive Search and selection organisation you will be based in Hong Kong supporting the Chairman on a day to day basis.
This role is a real high flying PA role where no one day will be the same.
Duties include:
• Extensive diary management & associated travel arrangements,
• Organising a wide variety of meetings, including Board Meetings
• Typing, filing, photocopying, binding & archiving,
• Screening telephone calls,
• Completion of expenditure forms,
• Being reliable, punctual and accurate (attention to detail is very important),
• Possess common sense and a pro-active attitude to getting work completed on time,
• Confident, well presented and professional image with a cheerful and positive personality,
• Ability to build and develop a friendly but professional rapport with client base,
• Adaptable and prepared to assist others with heavy workloads,
• A willingness to learn and develop within the role is crucial,
• Ability to be discreet and deal with confidential matters,
• Good working knowledge of all Microsoft packages.
Other Information
If you are looking for a change and you want to relocate to Hong Kong then please apply today
MUST BE FLUENT IN CHINESE < less
Job Ref: mags8888
Added: 2010-09-01
Location: Docklands
Salary: £20000 per annum
Contract: Permanent
Complaints Assistant
£20,000 + Benefits
E14
Our client works within the Financial Services sector as an independent public body. Their job is to help settle individual disputes between consumers and bu... more >
Complaints Assistant
£20,000 + Benefits
E14
Our client works within the Financial Services sector as an independent public body. Their job is to help settle individual disputes between consumers and businesses providing financial services - fairly, reasonably, quickly and informally. They are currently looking for a Complaint Assistant to provide high quality front line customer service by offering information and guidance on financial services disputes.
Daily Duties -
• To handle telephone and written enquiries within agreed standards, to achieve the business aim of helping customers resolve complaints fairly and promptly and act as first point of contact
• To look for opportunities for early resolution of complaints
• To handle all correspondence written and verbally
• Keep all records up to date and log all correspondence
• Collating all relevant information from both parties and forwarding to Complaints Investigator when unable to resolve.
Experience -
• Must have two years proven experience working within a Financial Services organisation.
• Experience in dealing with customer complaints and resolving customer queries.
If you have been working within Financial Services and have the following personal qualities and skills please send your details to Lucy.Shave@atcrec.com or call 0207 025 0203
Australasian Talent Company and ATC Recruitment are committed to equality in the workplace and are an equal opportunities employer. Australasian Talent Company and ATC Recruitment offer the services of an employment agency for permanent work and an employment business for temporary work.
Australasian Talent Company is a niche office support temporary agency, with roles available across many sectors for receptionists, administrators, PA's and secretaries. If you have experience in any of these areas please do not hesitate to send your CV. < less
Job Ref: LXS 03
Added: 2010-09-01
| Financial Services Consumer Consultant |
|
Location: Docklands
Salary: £20000 per annum
Contract: Permanent
Financial Service Consumer Consultant
£20,000 + Benefits
E14
Our client works within the Financial Services sector as an independent public body. Their job is to help settle individual disputes betwee... more >
Financial Service Consumer Consultant
£20,000 + Benefits
E14
Our client works within the Financial Services sector as an independent public body. Their job is to help settle individual disputes between consumers and businesses providing financial services - fairly, reasonably, quickly and informally. They are currently looking for a Complaint Assistant to provide high quality front line customer service by offering information and guidance on financial services disputes.
Daily Duties -
• To handle telephone and written enquiries within agreed standards, to achieve the business aim of helping customers resolve complaints fairly and promptly and act as first point of contact
• To look for opportunities for early resolution of complaints
• To handle all correspondence written and verbally
• Keep all records up to date and log all correspondence
• Collating all relevant information from both parties and forwarding to Complaints Investigator when unable to resolve.
Experience -
• Must have two years proven experience working within a Financial Services organisation.
• Experience in dealing with customer complaints and resolving customer queries.
If you have been working within Financial Services and have the following personal qualities and skills please send your details to Lucy.Shave@atcrec.com or call 0207 025 0203
Australasian Talent Company and ATC Recruitment are committed to equality in the workplace and are an equal opportunities employer. Australasian Talent Company and ATC Recruitment offer the services of an employment agency for permanent work and an employment business for temporary work.
Australasian Talent Company is a niche office support temporary agency, with roles available across many sectors for receptionists, administrators, PA's and secretaries. If you have experience in any of these areas please do not hesitate to send your CV. < less
Job Ref: LXS 03
Added: 2010-09-01
| Fluent Chinese speaking PA relocate Hong Kong |
|
Location: London
Salary: £40000 - £45000 per annum + PAY RELOCATION
Contract: Permanent
Fantastic opportunity for an Executive PA to relocate to Hong Kong £45K Plus paid relocation.
Must be fluent in Chinese (Cantonese dialect)
Working for a worldwide Executive Search and selection organi... more >
Fantastic opportunity for an Executive PA to relocate to Hong Kong £45K Plus paid relocation.
Must be fluent in Chinese (Cantonese dialect)
Working for a worldwide Executive Search and selection organisation you will be based in Hong Kong supporting the Chairman on a day to day basis.
This role is a real high flying PA role where no one day will be the same.
Duties include:
• Extensive diary management & associated travel arrangements,
• Organising a wide variety of meetings, including Board Meetings
• Typing, filing, photocopying, binding & archiving,
• Screening telephone calls,
• Completion of expenditure forms,
• Being reliable, punctual and accurate (attention to detail is very important),
• Possess common sense and a pro-active attitude to getting work completed on time,
• Confident, well presented and professional image with a cheerful and positive personality,
• Ability to build and develop a friendly but professional rapport with client base,
• Adaptable and prepared to assist others with heavy workloads,
• A willingness to learn and develop within the role is crucial,
• Ability to be discreet and deal with confidential matters,
• Good working knowledge of all Microsoft packages.
Other Information
If you are looking for a change and you want to relocate to Hong Kong then please apply today
MUST BE FLUENT IN CHINESE < less
Job Ref: mags8888
Added: 2010-09-01
| Head of Financial Reporting |
|
Location: Docklands
Salary: £60000 per annum
Contract: Permanent
Head of Financial Reporting
Docklands
60k dependant on experience
Our client works within the Financial Services Industry as an independent public body. They are responsible for settling disputes betwee... more >
Head of Financial Reporting
Docklands
60k dependant on experience
Our client works within the Financial Services Industry as an independent public body. They are responsible for settling disputes between consumers and businesses providing financial services. The service was set up by parliament as independent experts and the service they provide is free.
They currently have an exciting opportunity for a talented professional to develop the management reporting function and ensure the provision of timely and accurate information supporting the operations of the service. In addition to actively contributing to key business decisions and providing relevant information, analysis and support to stakeholders.
Main Tasks:
• Establish and execute the annual financial budget process
• Develop and maintain monthly reporting engine
• Produce a decision framework for new investment and operational scenarios
• Work with relevant key stakeholders
• Line management of a member of staff
• Develop and maintain fiscal forecasting
• Work collaboratively with key members within operations, the executive committee and other key stakeholders.
Experience:
• Ideally degree and CIMA qualified or equivalent
• Experience working within a service based organisation
• Previous experience working in partnership with key members of an organisation
• Experience in setting up and getting a management accounts function off the ground
• Ability to identify key drivers of business, developing and maintaining processes
• Experience in implementing change within an organisation.
Australasian Talent Company and ATC Recruitment are committed to equality in the workplace and are an equal opportunities employer. Australasian Talent Company and ATC Recruitment offer the services of an employment agency for permanent work and an employment business for temporary work.
Australasian Talent Company is a niche office support temporary agency, with roles available across many sectors for receptionists, administrators, PA's and secretaries. If you have experience in any of these areas please do not hesitate to send your CV. < less
Job Ref: LXS NA01
Added: 2010-08-31
Location: City of London
Salary: £7000 - £85000 per annum
Contract: Permanent
Fantastic opportunity for an International Mobility Specialist /Rewards specialist to join a large Investment Bank based in the city £80-£85k Per annum
In respect of the Performance & Reward delivery chan... more >
Fantastic opportunity for an International Mobility Specialist /Rewards specialist to join a large Investment Bank based in the city £80-£85k Per annum
In respect of the Performance & Reward delivery channel, drive integrated mobility policies, products, processes advice and interventions in relation to cross-border movement of employees that drives business performance.
Drive support of strategic resourcing and talent management strategies, whilst meeting dual goals of a positive employee experience and effective cost management
Key Roles & Responsibilities
Input to define and articulate the vision, strategy, priorities and plans for IM products (contingent on business performance, priorities etc.) to deliver integrated solutions to drive business outcomes
Own the reward elements of the IM policy and act as point of escalation for exceptional and reward related `out of policy' queries
Working with reward specialists to drive thinking on an integrated total reward approach
Enable the frontline delivery of processes/products (e.g. effective training, sponsorship etc) within the Performance & Reward delivery channel
Continuously improve processes/products and delivery channel use and performance in relation to the products
Work collaboratively with other Specialists & HRRMs to provide coordinated & integrated solutions to drive business performance
Provide consultancy and advice to the channel and their customers and other stakeholders in respect in response to business priorities
Develop, apply and/or facilitate access to subject matter expertise in the specialist area in particular respect to the delivery channel
Apply commercial awareness and judgement in the application of expertise to ensure the best approach for the Bank
To the extent of the Performance & Reward delivery channel, responsible for policy / process input, frameworks, communications, operational execution in partnership with the Performance & Reward channel, governance and standards. Accountable for effectiveness of the `end to end' process or product within the Performance & Reward channel
Within the Performance & Reward delivery channel drive compliance with all Group compliance and governance requirements and to monitor risk levels, taking mitigating action
Provide input to facilitate increase in capability and self sufficiency of customers through standard global processes with local flexibility, ESS/MSS and optimal use of core Bank applications (e.g. PeopleSoft, SABA)
Provide a point of escalation for exceptional and non-reward related out of policy' or process queries
Key Roles & Responsibilities
Qualifications & Skills
- Deep specialist IM experience (expatriate taxation or assignment policy background is advantageous) with understanding of technical assignment issues
- Strong relationship building, communication, judgement, conflict management, negotiation and influencing skills
- Ability to manage relationships effectively, with internal stakeholders and ability to influence and implement effectively in a matrix environment < less
Job Ref: m88876
Added: 2010-08-25
Location: City of London
Salary: £7000 - £85000 per annum
Contract: Permanent
Fantastic opportunity for an International Mobility Specialist /Rewards specialist to join a large Investment Bank based in the city £80-£85k Per annum
In respect of the Performance & Reward delivery chan... more >
Fantastic opportunity for an International Mobility Specialist /Rewards specialist to join a large Investment Bank based in the city £80-£85k Per annum
In respect of the Performance & Reward delivery channel, drive integrated mobility policies, products, processes advice and interventions in relation to cross-border movement of employees that drives business performance.
Drive support of strategic resourcing and talent management strategies, whilst meeting dual goals of a positive employee experience and effective cost management
Key Roles & Responsibilities
Input to define and articulate the vision, strategy, priorities and plans for IM products (contingent on business performance, priorities etc.) to deliver integrated solutions to drive business outcomes
Own the reward elements of the IM policy and act as point of escalation for exceptional and reward related `out of policy' queries
Working with reward specialists to drive thinking on an integrated total reward approach
Enable the frontline delivery of processes/products (e.g. effective training, sponsorship etc) within the Performance & Reward delivery channel
Continuously improve processes/products and delivery channel use and performance in relation to the products
Work collaboratively with other Specialists & HRRMs to provide coordinated & integrated solutions to drive business performance
Provide consultancy and advice to the channel and their customers and other stakeholders in respect in response to business priorities
Develop, apply and/or facilitate access to subject matter expertise in the specialist area in particular respect to the delivery channel
Apply commercial awareness and judgement in the application of expertise to ensure the best approach for the Bank
To the extent of the Performance & Reward delivery channel, responsible for policy / process input, frameworks, communications, operational execution in partnership with the Performance & Reward channel, governance and standards. Accountable for effectiveness of the `end to end' process or product within the Performance & Reward channel
Within the Performance & Reward delivery channel drive compliance with all Group compliance and governance requirements and to monitor risk levels, taking mitigating action
Provide input to facilitate increase in capability and self sufficiency of customers through standard global processes with local flexibility, ESS/MSS and optimal use of core Bank applications (e.g. PeopleSoft, SABA)
Provide a point of escalation for exceptional and non-reward related out of policy' or process queries
Key Roles & Responsibilities
Qualifications & Skills
- Deep specialist IM experience (expatriate taxation or assignment policy background is advantageous) with understanding of technical assignment issues
- Strong relationship building, communication, judgement, conflict management, negotiation and influencing skills
- Ability to manage relationships effectively, with internal stakeholders and ability to influence and implement effectively in a matrix environment < less
Job Ref: m88876
Added: 2010-08-25
Location: City of London
Salary: £7000 - £85000 per annum
Contract: Permanent
Fantastic opportunity for an International Mobility Specialist /Rewards specialist to join a large Investment Bank based in the city £80-£85k Per annum
In respect of the Performance & Reward delivery chan... more >
Fantastic opportunity for an International Mobility Specialist /Rewards specialist to join a large Investment Bank based in the city £80-£85k Per annum
In respect of the Performance & Reward delivery channel, drive integrated mobility policies, products, processes advice and interventions in relation to cross-border movement of employees that drives business performance.
Drive support of strategic resourcing and talent management strategies, whilst meeting dual goals of a positive employee experience and effective cost management
Key Roles & Responsibilities
Input to define and articulate the vision, strategy, priorities and plans for IM products (contingent on business performance, priorities etc.) to deliver integrated solutions to drive business outcomes
Own the reward elements of the IM policy and act as point of escalation for exceptional and reward related `out of policy' queries
Working with reward specialists to drive thinking on an integrated total reward approach
Enable the frontline delivery of processes/products (e.g. effective training, sponsorship etc) within the Performance & Reward delivery channel
Continuously improve processes/products and delivery channel use and performance in relation to the products
Work collaboratively with other Specialists & HRRMs to provide coordinated & integrated solutions to drive business performance
Provide consultancy and advice to the channel and their customers and other stakeholders in respect in response to business priorities
Develop, apply and/or facilitate access to subject matter expertise in the specialist area in particular respect to the delivery channel
Apply commercial awareness and judgement in the application of expertise to ensure the best approach for the Bank
To the extent of the Performance & Reward delivery channel, responsible for policy / process input, frameworks, communications, operational execution in partnership with the Performance & Reward channel, governance and standards. Accountable for effectiveness of the `end to end' process or product within the Performance & Reward channel
Within the Performance & Reward delivery channel drive compliance with all Group compliance and governance requirements and to monitor risk levels, taking mitigating action
Provide input to facilitate increase in capability and self sufficiency of customers through standard global processes with local flexibility, ESS/MSS and optimal use of core Bank applications (e.g. PeopleSoft, SABA)
Provide a point of escalation for exceptional and non-reward related out of policy' or process queries
Key Roles & Responsibilities
Qualifications & Skills
- Deep specialist IM experience (expatriate taxation or assignment policy background is advantageous) with understanding of technical assignment issues
- Strong relationship building, communication, judgement, conflict management, negotiation and influencing skills
- Ability to manage relationships effectively, with internal stakeholders and ability to influence and implement effectively in a matrix environment < less
Job Ref: m88876
Added: 2010-08-25
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